Refund Policy
Effective Date: June 2025
Last Updated: June 2025
General Refund Policy
No Refund Policy: Dark Host Operates Under A Strict No Refund Policy For All Services And Products. All Sales Are Final And No Refunds Will Be Issued Under Any Circumstances.
Service Categories
Shared Hosting Plans: All Shared Hosting Purchases Are Final. No Refunds Will Be Provided Regardless Of Usage, Satisfaction, Or Service Duration.
Virtual Private Servers (VPS): VPS Services Are Non-Refundable From The Moment Of Activation. All Payments Are Final And Cannot Be Reversed.
Dedicated Servers: Dedicated Server Purchases Are Final Upon Order Confirmation. No Refunds Will Be Issued For Setup Fees, Monthly Charges, Or Any Associated Costs.
Cloud Hosting Solutions: All Cloud Hosting Services Are Sold On A No Refund Basis. Payments Are Non-Reversible Once Services Are Activated.
Domain Registration: Domain Name Registrations And Renewals Are Strictly Non-Refundable. This Includes All TLD Extensions And Premium Domains.
SSL Certificates: SSL Certificate Purchases Are Final And Non-Refundable Upon Issuance.
Additional Services: All Add-On Services Including Backup Solutions, Control Panel Licenses, And Technical Support Packages Are Non-Refundable.
Payment Processing
Credit Card Transactions: All Credit Card Payments Are Final. Chargebacks Or Payment Disputes May Result In Account Suspension And Service Termination.
Digital Payments: PayPal, Cryptocurrency, And Other Digital Payment Methods Are Non-Reversible. All Transactions Are Considered Final Upon Completion.
Bank Transfers: Wire Transfers And Bank Payments Cannot Be Refunded Once Processed.
Service Cancellation
Cancellation Process: You May Cancel Your Services At Any Time Through Your Customer Portal, But No Refunds Will Be Provided For Unused Service Time.
End Of Billing Cycle: Cancelled Services Will Remain Active Until The End Of The Current Paid Billing Period.
No Pro-Rated Refunds: Partial Refunds For Unused Portions Of Service Periods Are Not Available.
Account Termination
Voluntary Termination: If You Choose To Terminate Your Account, No Refunds Will Be Issued For Any Prepaid Services Or Fees.
Involuntary Termination: Accounts Terminated For Terms Of Service Violations Will Not Receive Refunds For Any Reason.
Data Recovery: No Refunds Will Be Provided For Data Loss Or Recovery Services.
Exceptions
No Exceptions Policy: This No Refund Policy Has No Exceptions. The Following Situations Do Not Qualify For Refunds:
- Service Dissatisfaction
- Change Of Mind
- Technical Difficulties
- Migration To Another Provider
- Business Closure
- Financial Hardship
- Service Downtime
- Performance Issues
- Compatibility Problems
- User Error
Disputed Charges
Chargeback Policy: Initiating Chargebacks Or Payment Disputes Will Result In Immediate Account Suspension And May Lead To Permanent Service Termination.
Fraud Protection: We Reserve The Right To Pursue Legal Action For Fraudulent Chargeback Claims.
Service Credits
Alternative Resolution: In Exceptional Cases Of Service Failures, Dark Host May, At Its Sole Discretion, Offer Service Credits For Future Use Rather Than Monetary Refunds.
Credit Terms: Service Credits Are Non-Transferable, Non-Refundable, And Must Be Used Within 12 Months Of Issuance.
Legal Compliance
Consumer Rights: This Policy Complies With Applicable Laws While Maintaining Our No Refund Stance Where Legally Permissible.
Jurisdiction: This Policy Is Governed By The Laws Of Our Operating Jurisdiction.
Customer Acknowledgment
Informed Consent: By Purchasing Our Services, You Acknowledge That You Have Read, Understood, And Agree To This No Refund Policy.
Pre-Purchase Consideration: We Encourage Customers To Carefully Consider Their Needs Before Making A Purchase, As All Sales Are Final.
Support Alternatives
Technical Assistance: While Refunds Are Not Available, Our Technical Support Team Remains Available To Help Resolve Service Issues.
Service Optimization: We Will Work With You To Optimize Your Services Within The Scope Of Your Current Plan.
Migration Assistance: We Provide Technical Support For Service Migrations And Upgrades.
Policy Modifications
Amendment Rights: Dark Host Reserves The Right To Modify This Refund Policy At Any Time. Changes Will Be Posted On Our Website.
Notification: Significant Policy Changes Will Be Communicated To Customers Via Email.
Contact Information
For Questions About This Refund Policy:
Email: [email protected]
Support Portal: Through Your Customer Dashboard
Business Hours: 24/7 Support Available
Important Notice: This Policy Cannot Be Overridden By Individual Customer Service Representatives. All Refund Policy Decisions Are Final.
By Purchasing Dark Host Services, You Explicitly Agree To This No Refund Policy And Acknowledge That All Payments Are Final And Non-Reversible.