Terms & Conditions

Effective Date: June 2025
Last Updated: June 2025

Agreement Acceptance

By Using Dark Host Services, Creating An Account, Or Making A Purchase, You Agree To Be Bound By These Terms And Conditions. If You Do Not Agree With These Terms, Please Do Not Use Our Services.

Service Description

Dark Host Provides Web Hosting, Server Solutions, Domain Registration, And Related Services. Our Services Include But Are Not Limited To Shared Hosting, Virtual Private Servers, Dedicated Servers, Cloud Hosting, And Technical Support.

Account Registration

Eligibility: You Must Be At Least 18 Years Old Or Have Legal Guardian Consent To Use Our Services.

Accurate Information: You Must Provide Accurate, Complete, And Current Information During Registration And Keep Your Account Information Updated.

Account Security: You Are Responsible For Maintaining The Confidentiality Of Your Account Credentials And All Activities Under Your Account.

One Account Per Customer: Each Customer May Maintain Only One Active Account Unless Specifically Authorized By Dark Host.

Payment Terms

Billing Cycles: Services Are Billed In Advance According To Your Selected Billing Cycle (Monthly, Quarterly, Annually).

Payment Methods: We Accept Major Credit Cards, PayPal, And Other Payment Methods As Available.

Auto-Renewal: Services Automatically Renew Unless Cancelled Prior To The Renewal Date.

Price Changes: We Reserve The Right To Modify Pricing With 30 Days Written Notice.

Taxes: Customers Are Responsible For All Applicable Taxes And Fees.

Refund Policy

Money-Back Guarantee: New Shared Hosting Customers May Request A Full Refund Within 30 Days Of Initial Purchase.

VPS And Dedicated Servers: Refunds Are Available Within 7 Days Of Service Activation For Unused Services.

Domain Names: Domain Registration Fees Are Non-Refundable.

Setup Fees: One-Time Setup Fees Are Non-Refundable.

Acceptable Use Policy

Prohibited Content: You May Not Host Or Transmit Illegal Content, Malware, Spam, Copyrighted Material Without Permission, Or Content That Violates Others' Rights.

Resource Usage: You Must Use Server Resources Responsibly And Not Engage In Activities That Negatively Impact Other Users.

Security: You Are Prohibited From Attempting To Breach Security, Access Unauthorized Systems, Or Interfere With Service Operations.

Compliance: You Must Comply With All Applicable Laws And Regulations In Your Use Of Our Services.

Service Availability

Uptime Commitment: We Strive To Maintain 99.9% Uptime For Our Services, Though We Do Not Guarantee Uninterrupted Service.

Maintenance: Scheduled Maintenance Will Be Announced In Advance When Possible.

Force Majeure: We Are Not Liable For Service Interruptions Due To Circumstances Beyond Our Control.

Data And Backups

Data Responsibility: You Are Solely Responsible For Your Data And Content. We Recommend Maintaining Regular Backups.

Backup Services: While We May Provide Backup Services, These Are For Convenience Only And Should Not Be Relied Upon As Primary Backup Solutions.

Data Loss: Dark Host Is Not Liable For Data Loss, Regardless Of Cause.

Suspension And Termination

Suspension Rights: We May Suspend Services For Non-Payment, Terms Violations, Or Abuse Without Prior Notice.

Termination: Either Party May Terminate Services With Appropriate Notice According To The Service Agreement.

Data Retention: Upon Termination, We May Delete Your Data After A Reasonable Grace Period.

Intellectual Property

Customer Content: You Retain Ownership Of Your Content But Grant Us License To Host And Deliver It As Part Of Our Services.

Dark Host Property: All Dark Host Trademarks, Software, And Proprietary Technology Remain Our Exclusive Property.

Copyright Compliance: We Comply With DMCA And Other Copyright Laws And Will Respond To Valid Takedown Notices.

Limitation Of Liability

Service Basis: Our Services Are Provided "As Is" Without Warranties Of Any Kind.

Liability Cap: Our Total Liability Is Limited To The Amount You Paid For Services In The 12 Months Preceding The Claim.

Exclusions: We Are Not Liable For Indirect, Incidental, Or Consequential Damages.

Indemnification

You Agree To Indemnify And Hold Dark Host Harmless From Claims Arising From Your Use Of Services, Content You Host, Or Violations Of These Terms.

Privacy And Data Protection

Your Privacy Is Important To Us. Please Review Our Privacy Policy, Which Governs How We Collect, Use, And Protect Your Information.

Dispute Resolution

Governing Law: These Terms Are Governed By The Laws Of [Jurisdiction].

Arbitration: Disputes Will Be Resolved Through Binding Arbitration Rather Than Court Proceedings, Except For Small Claims.

Class Action Waiver: You Waive The Right To Participate In Class Action Lawsuits Against Dark Host.

Support And Communications

Support Channels: Technical Support Is Available Through Our Ticket System, Live Chat, And Knowledge Base.

Response Times: We Strive To Respond To Support Requests Within 24 Hours.

Communication Preferences: You Consent To Receive Service-Related Communications Via Email.

Service Modifications

We Reserve The Right To Modify, Suspend, Or Discontinue Services With Reasonable Notice. Significant Changes Will Be Communicated To Customers In Advance.

Severability

If Any Provision Of These Terms Is Found Invalid, The Remaining Provisions Continue In Full Force And Effect.

Changes To Terms

We May Update These Terms From Time To Time. Continued Use Of Services After Changes Constitutes Acceptance Of Modified Terms.

Contact Information

For Questions About These Terms Or Our Services:

Email: [email protected]
Support: Through Customer Portal
Address: Dark Host Legal Department

Business Hours: 24/7 Support Available
Response Time: Within 24 Hours For Legal Inquiries

By Using Dark Host Services, You Acknowledge That You Have Read, Understood, And Agree To Be Bound By These Terms And Conditions.