Privacy Policy
Effective Date: June 2025
Last Updated: June 2025
Information We Collect
Personal Information: We Collect Personal Information That You Voluntarily Provide When Creating An Account, Purchasing Services, Or Contacting Our Support Team. This Includes Your Name, Email Address, Phone Number, Billing Address, And Payment Information.
Technical Information: We Automatically Collect Technical Data Including IP Addresses, Browser Type, Operating System, Server Access Logs, Website Usage Statistics, And Performance Metrics To Ensure Optimal Service Delivery.
Account Data: Information Related To Your Hosting Services Including Domain Names, Website Content, Email Communications, And Service Usage Patterns.
How We Use Your Information
Service Provision: To Deliver, Maintain, And Improve Our Hosting Services, Process Payments, And Provide Customer Support.
Communication: To Send Service-Related Notifications, Security Alerts, Billing Information, And Important Account Updates.
Security: To Monitor And Protect Our Systems Against Fraud, Abuse, And Security Threats.
Legal Compliance: To Comply With Applicable Laws, Regulations, And Legal Processes.
Service Improvement: To Analyze Usage Patterns And Improve Our Services, Infrastructure, And User Experience.
Information Sharing
We Do Not Sell, Trade, Or Rent Your Personal Information To Third Parties. We May Share Your Information Only In The Following Circumstances:
Service Providers: With Trusted Third-Party Partners Who Assist Us In Operating Our Business, Such As Payment Processors And Data Center Partners, Under Strict Confidentiality Agreements.
Legal Requirements: When Required By Law, Court Order, Or Government Request, Or To Protect Our Rights And The Safety Of Our Users.
Business Transfers: In The Event Of A Merger, Acquisition, Or Sale Of Assets, Your Information May Be Transferred To The New Entity.
Consent: With Your Explicit Consent For Specific Purposes Not Covered In This Policy.
Data Security
Encryption: All Sensitive Data Is Encrypted Using Industry-Standard SSL/TLS Protocols During Transmission And Storage.
Access Controls: We Implement Strict Access Controls And Authentication Measures To Limit Access To Your Personal Information.
Regular Monitoring: Our Security Team Continuously Monitors Our Systems For Potential Vulnerabilities And Threats.
Data Centers: Our Physical Infrastructure Is Protected By Multiple Security Layers Including Biometric Access Controls And 24/7 Surveillance.
Data Retention
Account Information: We Retain Your Account Information For As Long As Your Account Remains Active And For A Reasonable Period Thereafter For Legal And Business Purposes.
Service Logs: Technical Logs Are Typically Retained For 90 Days Unless Required For Longer Periods By Legal Or Security Requirements.
Backup Data: Backup Copies Of Your Data May Be Retained For Additional Periods To Ensure Service Continuity And Disaster Recovery.
Your Rights
Access: You Have The Right To Request Access To The Personal Information We Hold About You.
Correction: You May Request Correction Of Inaccurate Or Incomplete Personal Information.
Deletion: You May Request Deletion Of Your Personal Information, Subject To Legal And Contractual Obligations.
Portability: You Have The Right To Request A Copy Of Your Data In A Portable Format.
Objection: You May Object To Certain Uses Of Your Personal Information, Particularly For Marketing Purposes.
Cookies And Tracking
Essential Cookies: We Use Necessary Cookies To Enable Basic Website Functionality And Maintain Your Session.
Analytics Cookies: We Use Analytics Tools To Understand How Our Website Is Used And To Improve User Experience.
Cookie Management: You Can Control Cookie Settings Through Your Browser Preferences, Though This May Affect Website Functionality.
International Data Transfers
Your Information May Be Transferred To And Processed In Countries Other Than Your Own. We Ensure Appropriate Safeguards Are In Place To Protect Your Information During Such Transfers.
Children's Privacy
Our Services Are Not Intended For Children Under 13 Years Of Age. We Do Not Knowingly Collect Personal Information From Children Under 13.
Third-Party Links
Our Website May Contain Links To Third-Party Websites. We Are Not Responsible For The Privacy Practices Of These External Sites.
Changes To This Policy
We May Update This Privacy Policy From Time To Time. We Will Notify You Of Significant Changes Via Email Or Through Our Website. Your Continued Use Of Our Services After Such Changes Constitutes Acceptance Of The Updated Policy.
Contact Information
For Questions About This Privacy Policy Or To Exercise Your Rights, Please Contact Us:
Email: [email protected]
Support Portal: Through Your Customer Dashboard
Address: Dark Host Legal Department
Data Protection Officer: Available For EU Residents And Other Jurisdictions Where Required.
This Privacy Policy Is Designed To Be Transparent About Our Data Practices While Ensuring Your Information Remains Secure And Protected.